Welcome To Trinity Air Travel and Tours Pvt Ltd
We, Trinity Air Travel and Tours Private Limited,Registered under the
provisions of the Private Limited company incorporated under the Companies Act, 1956.
having its registered office at 2 Golden Arrow Apartments, Next To State Bank Of
Hyderabad, Kalina, Santacruz (E), Mumbai-400029, Maharashtra, India represented by
its Directors, hereinafter referred to as the “Company” (where such expression shall,
unless repugnant to the context thereof, be deemed to include its respective legal heirs,
representatives, administrators, permitted successors and assigns).
regard to the protection of your invaluable information.
“www.trinityairtravel.com”(hereinafter referred to as the “Platform”).
In order to provide You with Our uninterrupted use of services, We may collect and, in
some circumstances, disclose information about you with your permission. To ensure
better protection of Your privacy, We provide this notice explaining Our information
collection and disclosure policies, and the choices You make about the way Your
information is collected and used.
Regulation (GDPR) in effect from May 25, 2018, and any and all provisions
that may read to the contrary shall be deemed to be void and unenforceable
as of that date. If you do not agree with the terms and conditions of our
your information, please do not use or access the Site. If you have any
Customer Support Desk at 022-67665588.
ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING
ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING
USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS
PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR
INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.
a. “We”, “Our”, and “Us” shall mean and refer to the Domain and/or the Company,
as the context so requires.
b. “You”, “Your”, “Yourself”, “User”, shall mean and refer to natural and legal
individuals who use the Platform for availing the services offered on the
Platform and who is competent to enter into binding contracts, as per Indian
c. “Services” refer to providing a platform for Users to avail Tour Packages, Hotel
booking,Domestic and International Ticketing,Passport Assistance,Foreign
exchange,Travel Insurance,Visa Assistance and Car Rentals for national and
international destinations.The detailed explanation shall be provided in Clause
d. “Third Parties” refer to any Application, company or individual apart from the
User, Vendor and the creator of this Application.
e. “Platform” refers to the Website/Domain created by the Company which
provides the Client to avail services of the Company thru the use of the platform.
f. “Personal Information” shall mean and refer to any personally identifiable
information that We may collect from You such as Name, Email Id, Mobile
number, Password, Photo etc. For removal of any doubts, please refer to Clause
2. INFORMATION WE COLLECT
We are committed to respecting Your online privacy. We further recognize Your need for
appropriate protection and management of any Personal Information You share with us.
We may collect the following information:
a. Personal data such as, but not limited to, Name, Email Id, Mobile number,
Password, Age, Address, etc;
b. Tracking Information such as, but not limited to the IP address of your device
and Device ID when connected to the Internet. This information may include
the URL that you just came from (whether this URL is on the Platform or
not), which URL you next go to (whether this URL is on the Platform or not),
your computer or device browser information, and other information
associated with your interaction with the Platform;
c. Details of Platform usage for analytics.
members of this Platform, including, but not limited to, browsing behaviour, pages
viewed etc. We also collect and store personal information provided by You from time to
time on the Platform. We only collect and use such information from you that we
consider necessary for achieving a seamless, efficient and safe experience, customized to
your needs including:
a. To enable the provision of services opted for by you;
b. To enable the viewing of content in your interest;
c. To communicate the necessary account and service related information from
d. To allow you to receive quality customer care services and data Collection;
e. To comply with applicable laws, rules and regulations;
Where any service requested by You involves a third party, such information as is
reasonably necessary by the Company to carry out Your service request may be shared
with such third party. We also do use your contact information to send you offers based
on your interests and prior activity and also to view the content preferred by you. The
Company may also use contact information internally to direct its efforts for service
improvement but shall immediately delete all such information upon withdrawal of your
consent for the same through the ‘unsubscribe’ button or through an email to be sent
To the extent possible, we provide You with the option of not divulging any specific
information that you wish for us not to collect, store or use. You may also choose not to
use a particular service or feature on the Platform and opt-out of any non-essential
communications from the platform.
Further, transacting over the internet has inherent risks which can only be avoided by
you following security practices yourself, such as not revealing account/login related
information to any other person and informing our customer care team about any
suspicious activity or where your account has/may have been compromised.
3. OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for
you and all users.
a. For maintaining an internal record.
b. For enhancing the Services provided.
For more details about the nature of such communications, please refer to our Terms of
Service. Further, your personal data and Sensitive Personal data may be collected and
stored by Us for internal record.
We use Your tracking information such as IP addresses, and or Device ID to help
identify you and to gather broad demographic information and make further services
available to you.
We will not sell, license or trade Your personal information. We will not share your
personal information with others unless they are acting under our instructions or we are
required to do so by law.
Information collected via Our server logs includes users' IP addresses and the pages
visited; this will be used to manage the web system and troubleshoot problems. We also
use third-party analytics, tracking, optimization and targeting tools to understand how
users engage with our Platform so that we can improve it and cater personalized
content/ads according to their preferences.
4. HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for
which information is being collected. If the same is not identified to you, you have the
right to request the Company to elucidate the purpose of collection of said personal
information, pending the fulfilment of which you shall not be mandated to disclose any
We will collect and use your personal information solely with the objective of fulfilling
those purposes specified by us, within the scope of the consent of the individual
concerned or as required by law. We will only retain personal information as long as
necessary for the fulfilment of those purposes. We will collect personal information by
lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the
extent necessary for those purposes, should be accurate, complete, and up-to-date.
5. EXTERNAL LINKS ON THE PLATFORM
The Platform may include advertisements, hyperlinks to other websites, applications,
content or resources. We have no control over any websites or resources, which are
provided by companies or persons other than Us. You acknowledge and agree that we
are not responsible for the availability of any such external sites or resources, and do not
endorse any advertising, services/products or other materials on or available from such
platform or resources. You acknowledge and agree that We are not liable for any loss or
damage which may be incurred by you as a result of the availability of those external
sites or resources, or as a result of any reliance placed by you on the completeness,
accuracy or existence of any advertising, products or other materials on, or available
from, such websites or resources. These external websites and resource providers may
have their own privacy policies governing the collection, storage, retention and
disclosure of Your Personal Information that You may be subject to. We recommend
6. GOOGLE ANALYTICS
We use Google Analytics to help us to understand how you make use of our content
and work out how we can make things better. These cookies follow your progress
through us, collecting anonymous data on where you have come from, which pages
you visit, and how long you spend on the site. This data is then stored by Google in
order to create reports. These cookies do not store your personal data.
The information generated by the cookie about your use of the Website, including
your IP address, may be transmitted to and stored by Google on servers in the
United States. Google may use this information for the purpose of evaluating your
use of the website, compiling reports on website activity for us and providing other
services relating to website activity and internet usage. Google may also transfer this
information to third parties where required to do so by law, or where such third
parties process the information on Google's behalf. Google will not associate your IP
address with any other data held by Google. By using this website, you consent to the
processing of data about you by Google in the manner and for the purposes set out
The Google website contains further information about Analytics and a copy of
We use data collection devices such as “cookies” on certain pages of our Websites.
“Cookies” are small files sited on your hard drive that assist us in providing customized
services. We also offer certain features that are only available through the use of a
“cookie”. Cookies can also help us provide information which is targeted to your
interests. Cookies may be used to identify logged in or registered users. Our Website
uses session cookies to ensure that you have a good experience. These cookies contain a
unique number, your 'session ID', which allows our server to recognize your computer
and 'remember' what you've done on the site. The benefits of this are:
a. You only need to log in once if you're navigating secure areas of the site
b. Our server can distinguish between your computer and other users, so you can
see the information that you have requested.
You can choose to accept or decline cookies by modifying your browser settings if you
prefer. This may prevent you from taking full advantage of the Website. We also use
various third-party cookies for usage, behavioural, analytics and preferences data. The
following are the different types of cookies used on the Website:
a. Authentication cookies: To identify the user and share the content that he or
b. Functionality cookies: For the customized user experience and resuming past
c. Tracking, optimization, and targeting cookies: To capture usage metric
on the device, operating system, browser, etc. To capture behavioural metrics for
better content delivery. To cater and suggest most suited products and services.
8. YOUR RIGHTS
Unless subject to an exemption, you have the following rights with respect to your
a. The right to request a copy of your personal data which we hold about you;
b. The right to request for any correction to any personal data if it is found to
be inaccurate or out of date;
c. The right to withdraw Your consent to the processing at any time;
d. The right to object to the processing of personal data;
e. The right to lodge a complaint with a supervisory authority.
f. The right to obtain information as to whether personal data are transferred
to a third country or to an international organization.
Where you hold an account with any of our services, you are entitled to a copy of all
personal data which we hold in relation to you. You are also entitled to request that we
restrict how we use your data in your account when you log in.
You further acknowledge that the Platform may contain information which is designated
confidential by us and that you shall not disclose such information without our prior
written consent. Your information is regarded as confidential and therefore will not be
divulged to any third party, unless if legally required to do so to the appropriate
authorities. We will not sell, share, or rent your personal information to any third party
or use your e-mail address for unsolicited mail. Any emails sent by us will only be in
connection with the provision of agreed services, and you retain sole discretion to seek
for discontinuation of such communications at any point of time.
10. OTHER INFORMATION COLLECTORS
addresses the use and disclosure of information we collect from you. To the extent that
you disclose your information to other parties, whether they are on our Platform or on
other sites throughout the Internet, different rules may apply to their use or disclosure
of the information you disclose to them. To the extent that we use third party
advertisers, they adhere to their own privacy policies. Since we do not control the
privacy policies of the third parties, you are subject to ask questions before you disclose
your personal information to others.
11. OUR DISCLOSURE OF YOUR INFORMATION
We may host surveys for survey creators for our platform who are the owners and users
of your survey responses. We do not own or sell your responses. Anything you expressly
disclose in your responses will be disclosed to survey creators. Please contact the survey
creator directly to better understand how they might share your survey responses.
Information collected will not be considered as sensitive if it is freely available and
accessible in the public domain or is furnished under the Right to Information Act,
2005, any rules made thereunder or any other law for the time being in force.
Due to the existing regulatory environment, we cannot ensure that all of your private
communications and other personally identifiable information will never be disclosed in
and foregoing), we may be forced to disclose information to the government, law
enforcement agencies or third parties. Therefore, although we use industry-standard
practices to protect your privacy, we do not promise, and you should not expect, that
your personally identifiable information or private communications would always
remain private. We do however assure you that any and all disclosure of your personally
identifiable information shall be personally intimated to you through an email sent to
your provided email address.
As a matter of policy, we do not sell or rent any personally identifiable information
about you to any third party. However, the following describes some of the ways that
your personally identifiable information may be disclosed:
a. External Service Providers: There may be a number of services offered by external
service providers that help you use our Platform. If you choose to use these optional
services, and in the course of doing so, disclose information to the external service
providers, and/or grant them permission to collect information about you, then their
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third
parties to enforce laws, such as intellectual property rights, fraud and other rights.
We can (and you authorize us to) disclose any information about you to law
enforcement and other government officials as we, in our sole discretion, believe
necessary or appropriate, in connection with an investigation of fraud, intellectual
property infringements, or other activity that is illegal or may expose us or you to
12. ACCESSING, REVIEWING AND CHANGING YOUR PROFILE
Following registration, you can review and change the information you submitted at the
stage of registration, except Email ID and mobile number. An option for facilitating such
change shall be present on the Platform and such change shall be facilitated by the User.
If you change any information, we may or may not keep track of your old information.
We will not retain in our files information you have requested to remove for certain
circumstances, such as to resolve disputes, troubleshoot problems and enforce our
terms and conditions. Such prior information shall be completely removed from our
databases, including stored ‘back up’ systems. If you believe that any information, we
are holding on you is incorrect or incomplete, or to remove your profile so that others
cannot view it, the User needs to remediate, and promptly correct any such incorrect
13. CONTROL OF YOUR PASSWORD
You are entirely responsible for maintaining the confidentiality of your password. It is
important that you protect it against unauthorized access of your account and
information by choosing your password carefully and keeping your password and
computer secure by signing out after using our services.
You agree not to use the account, username, email address or password of another
Member at any time or to disclose your password to any third party. You are responsible
for all actions taken with your login information and password, including fees. If you
lose control of your password, you may lose substantial control over your personally
identifiable information and may be subject to legally binding actions taken on your
behalf. Therefore, if your password has been compromised for any reason, you should
immediately change your password. You agree to notify us immediately if you suspect
any consistent unauthorized use of your account or access to your password even after
We treat data as an asset that must be protected against loss and unauthorized access.
We employ many different security techniques to protect such data from unauthorized
access by members inside and outside the Company. We follow generally accepted
industry standards to protect the Personal Information submitted to us and information
that we have accessed.
However, as effective as encryption technology is, no security system is impenetrable.
Our Company cannot guarantee the security of our database, nor can we guarantee that
information you provide won’t be intercepted while being transmitted to the Company
over the Internet.
independent of and severable from all and any other paragraphs herein except where
otherwise expressly indicated or indicated by the context of the agreement. The decision
or declaration that one or more of the paragraphs are null and void shall have no effect
will govern our use of your information and will always be at the Platform. Any
amendments to this Policy shall be deemed as accepted by the User on their continued
use of the Platform.
17. AUTOMATED DECISION MAKING
As a responsible Company, we do not use automatic decision-making or profiling.
18. CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL
To withdraw your consent, or to request the download or delete your data with us for
any or all our products & services at any time, please email to firstname.lastname@example.org.
19. CONTACT US
us by sending an e-mail to please email to email@example.com .
Information provided on the website may not be 100% accurate and may be provided
for promotional purposes of the business.